Premier Solutions & Weight Loss ("we," "us," or "our") is a licensed healthcare provider and medical weight loss clinic based in Lakeland, Florida, offering both in-person and telemedicine services. We are a covered entity under HIPAA and are required by law to maintain the privacy of your protected health information (PHI), provide you with this Notice, and notify you following a breach of your unsecured PHI.

This Notice applies to all PHI created, received, maintained, or transmitted by Premier Solutions & Weight Loss in connection with any healthcare service — including in-person visits and all telemedicine encounters. All workforce members, employees, contractors, and vendors acting on our behalf are bound by the terms of this Notice.

"Protected Health Information" (PHI) is any individually identifiable health information we create, receive, maintain, or transmit that relates to your past, present, or future physical or mental health, the healthcare we provide, or payment for that care — in any format (paper, electronic, or verbal). PHI we collect and maintain includes:

• Personal identifiers: Name, date of birth, address, phone number, email address
• Medical history & clinical records: Health intake forms, provider notes, diagnoses, and treatment plans
• Weight loss & metabolic data: Weight history, BMI, body composition, and lab results
• Prescription records: Medications prescribed including GLP-1 therapies and weight loss medications
• Billing & payment records: Insurance information, payment history, and financial records related to your care
• Telemedicine records: Virtual visit documentation, asynchronous communications, and digital intake submissions
• Clinical photos & images: Progress photos taken or received for clinical monitoring purposes

The table below summarizes the primary ways we use and disclose your PHI. We use the minimum necessary PHI for each purpose.

In addition to treatment, payment, and operations, HIPAA permits the following uses and disclosures without your written authorization:

• Workers' Compensation — as required by applicable state law
• Health Oversight Activities — to government agencies conducting audits, inspections, or licensure activities under health oversight law
• Judicial & Administrative Proceedings — in response to court orders, subpoenas, or other lawful process meeting HIPAA requirements
• Law Enforcement — under limited, specific circumstances permitted or required by applicable federal or Florida law
• Coroners, Medical Examiners & Funeral Directors — as necessary and authorized by law
• Organ Procurement — to organizations involved in organ, eye, or tissue donation and transplantation
• Research — with appropriate protections, waivers, or de-identification in place as required by HIPAA
• Military & National Security — to authorized federal authorities as permitted by law

The following always require your separate written authorization — even if you have previously authorized other types of disclosures:

• Marketing — most marketing communications, particularly where we receive financial remuneration
• Sale of PHI — we will never sell your PHI without your explicit written consent
• Psychotherapy notes — where applicable, always require separate authorization under HIPAA

You may revoke any written authorization at any time by submitting a written request to our Privacy Officer. Revocation does not affect actions already taken in reliance on the prior authorization before we received the revocation.

To exercise any of the following rights, submit a written request to our Privacy Officer at the contact information in Section 11.

Premier Solutions & Weight Loss is required by law to:

• Maintain the privacy and security of your PHI
• Provide you with this Notice of our privacy practices
• Abide by the terms of this Notice currently in effect
• Not use or disclose your PHI inconsistently with this Notice without your authorization, except as required by law
• Notify you without unreasonable delay following a breach of your unsecured PHI
• Train all workforce members on HIPAA privacy requirements and enforce compliance
• Execute Business Associate Agreements with all vendors who access PHI on our behalf
• Implement appropriate administrative, physical, and technical safeguards to protect electronic PHI
• Apply the minimum necessary standard when using or disclosing your PHI

If we discover a breach of your unsecured PHI, we will notify you without unreasonable delay and no later than 60 calendar days after discovery. Our breach notification will include:

• A description of what occurred, including the date of the breach and date of discovery
• The types of PHI involved in the breach
• Steps you should consider to protect yourself from potential harm
• What we are doing to investigate, mitigate harm, and prevent future breaches
• Contact information for further questions

Where a breach affects 500 or more Florida residents, we will also notify the Secretary of HHS and prominent media outlets in the affected area without unreasonable delay.

The full protections of this Notice extend to all telemedicine encounters. Our specific digital privacy commitments include:

We reserve the right to modify this Notice at any time. Changes apply to all PHI we maintain, including PHI received before the change. If we make a material change, we will post the revised Notice on our website, make printed copies available in our clinic, and notify established patients via email or at their next scheduled visit. The effective date of the current version appears at the top of this page.

For questions about this Notice, to exercise your privacy rights, or to report a concern about how your PHI has been handled, please contact our Privacy Officer. We will not retaliate against you for raising concerns or filing a complaint.